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Terms & conditions

CAP Plumbing

These Terms and Conditions apply to all SMS messages sent and received through the messaging services provided by CAP Plumbing in Australia. By using our services, you agree to these terms and all relevant Australian laws.

Messaging Consent

As a user, you must explicitly consent to receive messages from CAP Plumbing. Consent may be provided through our website forms, paper forms, verbally during customer service interactions, or any other approved method.

Message Types and Frequency

Messages sent by CAP Plumbing may include alerts, reminders, service updates, promotional messages, and other relevant communications. The frequency of these messages will depend on your interaction with our services and your preferences.

Data Rates and Charges

Standard SMS and data charges set by your mobile carrier may apply to any messages you send or receive. These charges are your responsibility.

Opt-Out Instructions

To stop receiving SMS messages from CAP Plumbing, reply “STOP” to any of our messages. You may also contact us directly at [email protected] or 0403 515 655‬ to request removal from our messaging list.

Privacy Policy

We handle all personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). Details on how we collect, store, and protect your data can be found in our Privacy Policy on our website.

Message Delivery

CAP Plumbing does not guarantee that messages will always be delivered without delay or failure. Delivery may depend on mobile networks, your device, or factors outside our control.

User Obligations

By using our messaging service, you agree to comply with all applicable Australian laws. You must not use this service to send messages that are illegal, harmful, abusive, or intended to harass others.

Compliance with Laws

You acknowledge that all messaging activities must comply with Australian regulations, including telecommunication laws, privacy guidelines, and spam regulations such as the Spam Act 2003.

Changes to Terms and Conditions

CAP Plumbing may update or modify these Terms and Conditions at any time. Any changes will be communicated through our website or direct communication where appropriate.